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05.22.2015
[News]

[May 22 update] About the RE NET connection issues for Resident Evil Revelations 2 on PS3 and PS4Maintenance


[15:00 (JST)]

Although the RE NET servers are operating correctly, we have confirmed that the “Cannot connect to RE NET” error can occur on PlayStation 4 when using a less than optimal network connection, particularly when using wireless networks.

 

A game update to improve connectivity is currently being considered. In the meantime, if you are using a wireless connection the issue may be mitigated by taking the following steps:

- Switch to a wired connection if possible

- Reboot your router

- Change your router's wireless channel

- Move your PS4 closer to your router

- Remove any obstacles between your router and PS4

- Avoid using electronics that can cause interference when playing, such as microwaves and other wireless devices like smartphones

- Disconnect all other devices from the network when playing

 

RE NET sincerely apologizes for this issue, please wait for an announcement regarding the update if the above does not help.