RESIDENT EVIL.NET

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Support FAQ

About RE NET Accounts
Content available for each game.
  • RESIDENT EVIL 7 biohazard
  • Umbrella Corps
  • Resident Evil Revelations 2
  • Resident Evil
  • Resident Evil Revelations
  • Resident Evil 6

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Account Link status

Account Link
Please follow the following steps to take advantage of all Resident Evil.Net has to offer.
Once you have linked your Xbox Live account with your CAPCOM Account, you will be able to view and compare your stats with those of your friends, unlock exclusive Resident Evil.Net items, and participate in online events among other features.
*Images are from the PC site.
In order to use all of Resident Evil.Net's features, you must have enabled the Auto Data Upload setting in the Options menu of each game you want to use on the site.
For Xbox 360®、Xbox One®、Nintendo Switch™
(Resident Evil 6, Resident Evil Revelations)

1.Please enter your Resident Evil.Net account link code (only the letters a - f, and numbers (0 - 9), are valid). You can view your code by following these steps:

Your code is displayed when you accept to upload your data on your console the first time you launch the game.
To view your code again, select "Auto Data Upload" from the in-game OPTIONS screen, and accept again.

2.Click the "Enter verification code" button on your Overview.

3.Enter the Account Link code, and click "Link". Characters can be entered in upper or lower case, but please be sure to enter the code correctly.

4.If the information you entered is correct you will receive a confirmation message.

You have now linked your accounts, enjoy using Resident Evil.Net!

For Xbox 360® 、Xbox One®、Nintendo Switch™
(Resident Evil, Resident Evil Revelations 2)

1.Please make sure you have your Resident Evil.Net account link code(*). ready You can view your code using one of the methods below.
*Valid codes are 16 characters long, and can contain the numbers 0-9, and all letters except B, D, I, M, O, S, V, and Z.

First time: Select the Auto Data Upload setting from the in-game Options menu, and set Data Upload to On. The code will be displayed after selecting "Display link code".
Second time onwards: one of the following methods
A. Select "Display link code" after enabling data uploading.
B. Select the Auto Data Upload setting from the in-game Options menu, and set Data Upload to On. The code will be displayed after selecting "Display link code".

2.Select "Enter your Resident Evil.Net account link code" on your Overview.

3.Please enter your code and click "link". Please make sure to enter you code correctly, using all caps.

4.If the information you entered is correct you will receive a confirmation message.

You have now linked your accounts, enjoy using Resident Evil.Net!

For Xbox One® / Windows
(RESIDENT EVIL 7 biohazard)

1.Click the "Sign in to Xbox LIVE" button on your Overview.

2.Once you have been redirected to the Microsoft Account Login screen, enter your Microsoft Account and password.

3.A confirmation message will be displayed after you have successfully logged in.

Your Xbox One® / Windows will now be linked.

For PlayStation®3 / PlayStation®4

1.Click the "PSN℠ login" button on your Overview.

2.Once you have been redirected to the PSN℠ Login screen, enter your Sony Entertainment Network account ID and password.

3.The following message will be displayed once you have entered your code .

You have now linked your accounts, enjoy using Resident Evil.Net!

For Wii U™

1.Please retrieve your Resident Evil.Net Account Link code (composed of numbers from 0-9 and letters from a-f). Your code can be viewed as follows:

Your code is displayed when you agree to upload your data on your console the first time you launch the game.
To view your code again, select "Auto Data Upload" from the OPTIONS screen, and reconfirm the setting.

2.Click on "Enter Verification code" on Resident Evil.Net

3.Enter the Resident Evil.Net Account Link code you retrieved earlier, and click "Link". Characters can be entered in upper or lower case, but please be sure to enter the code correctly.

4.The following message will be displayed once you have entered your code.

You have now linked your accounts, enjoy using Resident Evil.Net!

For Steam
(Resident Evil 6, Resident Evil Revelations, RESIDENT EVIL 7 biohazard)

1.Click the "Steam account login" button on your Overview.

2.Once you have been redirected to the Steam Login page, enter your Steam account ID and password.

3. The following message will be displayed once you have logged into Steam.

You have now linked your accounts, enjoy using Resident Evil.Net!

For Steam
(Resident Evil, Resident Evil Revelations 2, Umbrella Corps)

1.Please make sure you have your Resident Evil.Net account link code(*). ready You can view your code using one of the methods below.
*Valid codes are 16 characters long, and can contain the numbers 0-9, and all letters except B, D, I, M, O, S, V, and Z.

First time: Select the Auto Data Upload setting from the in-game Options menu, and set Data Upload to On. The code will be displayed after selecting "Display link code".
Second time onwards: one of the following methods
A. Select "Display link code" after enabling data uploading.
B. Select the Auto Data Upload setting from the in-game Options menu, and set Data Upload to On. The code will be displayed after selecting "Display link code".

2.Select "Enter your Resident Evil.Net account link code" on your Overview.

3.Please enter your code and click "link". Please make sure to enter you code correctly, using all caps.

4.If the information you entered is correct you will receive a confirmation message.

You have now linked your accounts, enjoy using Resident Evil.Net!

If you unregister your CAPCOM Account, you will need to wait 7 days before attempting to register any linked gaming accounts with a new CAPCOM Account.

Errors U0004 ~ U0008 or "this ID has already been registered" appear when I try to link my accounts.

If you have unregistered a CAPCOM Account, any linked gaming accounts cannot be linked to a new CAPCOM Account for 7 days.

I have linked my accounts, but the "Synchronize" button hasn't appeared.

The Synchronize button will not be displayed until you have sent game data to the servers.

 

Please check your online gaming account ID displayed under the RE Point total on your Resident Evil.Net Overview to make sure you are using the correct account.

 

Reconfirm the Auto Data Upload setting in the in-game Options menu, and play the game until you see a Results screen to send data to the servers.

 

*Umbrella Corps does not have a Sync button.

How many gaming accounts can be linked with a single CAPCOM Account?

Up to one account for each platform may be linked with a single CAPCOM Account.

Can multiple CAPCOM Accounts be linked with the same gaming account?

No.
Multiple CAPCOM Accounts may not be linked with the same gaming account.

I want to unlink a gaming account.

Click "Unlink" next to the game account you want to unlink on the "Game account management" page of your CAPCOM Account, this will not unregsiter your CAPCOM Account.
Unlinking a gaming account will delete all associated Resident Evil.Net data for that platform including RE Points.

I want to change my linked game account.

To unlink your linked account(s), please select Manage Game Accounts from the CAPCOM Account settings page, which can be accessed by clicking on your username at the top right of the page. After unlinking an account, you must wait 7 days before another account can be linked using the normal account link procedure.
*The 7 day wait period cannot be shortened or cancelled, please keep this in mind before unlinking any accounts.

I have linked my account, but it is still displayed as "unlinked"

The following issues can cause the site to continue to display "unlinked" even after you have linked your account:

 

- You are not using the account linked with Resident Evil.Net to play the game
   
The account linked with Resident Evil.Net is displayed near your RE Points total on your Overview.

- No game data has been sent from your platform to the servers

If no data is available, your account will be displayed as "unlinked".
Please reconfirm the Auto Data Upload setting in the in-game Options menu, and play the game until you see a Results screen to make sure your data is being sent.
(Data is sent automatically after a Results screen is closed.)

I receive a U0093 error when I try to link my accounts

This error is shown when you attempt to link a game account that has already been linked to a CAPCOM Account.

 

You may have registered another CAPCOM Account in the past, please try and log in using this account.

( Please see the CAPCOM Account FAQ If you are unable to remember the address you used to register your previous account.)

I receive a CA0319 error when I try to link my accounts

This error is shown when you attempt to link a game account that has already been linked to a CAPCOM Account. You may have registered another CAPCOM Account in the past, please try and log in using this account.

( Please see the CAPCOM Account FAQ If you are unable to remember the address you used to register your previous account.)

I receive a CA0327 error when I try to link my accounts

This error is displayed if you have unlinked your game account within the last 7 days. Unlinking a game account will lock the account and prevent you from linking other game accounts of the same service for 7 days.

You will be able to relink your account once 7 days have elapsed