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About RE NET Accounts
Content available for each game.
  • RESIDENT EVIL 7 biohazard
  • Umbrella Corps
  • Resident Evil Revelations 2
  • Resident Evil
  • Resident Evil Revelations
  • Resident Evil 6

Inquiry

Resident Evil Revelations

Is the new overview screen available for platforms other than PS4 and Xbox One?

The new overview screen is only available for the PS4 and Xbox One versions of Resident Evil: Revelations.

Can I participate in "Treasure Hunt Challenge" events on platforms other than PS4 and Xbox One?

The new online "Treasure Hunt Challenge" events are only available for the PS4 and Xbox One versions of Resident Evil: Revelations.

How are points calculated in "Treasure Hunt Challenge" events?

Please understand that details on point calculation are kept private in order to prevent cheating or foul play.

*For a rough approximation, points are calculated based on factors such as obtained weapon name color and stage difficulty. Weapons obtained on more difficult stages will confer more points.

 

[Point standard based on weapon color]

White < Yellow < Green < Blue < Red < Purple < Orange

*More points are obtained on the right side of the spectrum.

My game data is not synching on Resident Evil.Net

If you have linked your accounts, the following issues can cause your data to not sync:

- You are not playing the game with the account you linked to Resident Evil.Net

- Your game data is not being sent to Resident Evil.Net

Please make sure that the game account you registered is the same account you are using to play. Your gaming account is displayed near the RE Points total on your Overview on Resident Evil.Net.

 

(Please see the relevant FAQ section for details on how to access your Overview.)

 

<Via mobile site or smartphone app>

1. Log into Resident Evil.Net.

2. After login, select the Main Menu displayed at the top of the screen.

3. Select Overview from the displayed menu.

If the accounts are the same, please make sure that your gaming platform is connected to the internet, and reconfirm the Auto Data Upload setting in the in-game Options menu to send your data.

You should then be able to sync your data using the Synchronization button on your Resident Evil.Net Overview.

My previously synched game data is no longer synching

The following issues can cause your data to not sync:

- You are not playing the game with the account you linked to Resident Evil.Net
- The Auto Data Upload setting in the in-game Options menu has been disabled
   (Note that if the setting is disabled, your data will not be sent until the setting has been reconfirmed. This setting can be disabled by the game in the event of a network error.)

When is my data sent to Resident Evil.Net?

If your gaming platform is connected to the internet, the game will send your data at the following times:

- When you reconfirm the Auto Data Upload setting in the in-game Options menu
- When your data is saved just after a Results screen has been closed
   (You must have enabled the Auto Data Upload setting.)

Event data is only sent after Results screens (i.e. event data can not be sent by reconfirming the Auto Data Upload setting).

My event score is not updating.

You must meet the following requirements in order to take part in online events:


- You must be using a linked game account, and the Auto Data Upload setting in the in-game Options menu must be enabled.
- You must have sent valid event data

(please see each event's event page to check the conditions)
(If you are offline or a transmission error occurs when sending data, the event data you attempted to send will not be recorded. This can also apply when the site is unavailable or undergoing maintenance.)

My score is and / or rank is displayed as "-" or "0" in an Online Event

If your score or rank is out of the rankings it will be displayed as "-" or "0".

Can I be awarded multiple items (Weapons / Parts / Titles) for taking part in an event?

Yes. As long as you meet the requirements for any given reward, you will receive the reward when the event ends (except for special prizes for the top 5 places which are only awarded to the individual players in the respective place).

How do I enter Present Codes?

For PlayStation®4, Xbox One®

Present Codes obtained from events and online media can be entered by selecting 'MORE' from the top of the Resident Evil: Revelations title screen, then 'PRESENT CODE.' Remember to enter them before they expire!

 

For other platforms

Present Codes obtained from events and online media can be entered by navigating to the title screen and clicking on Enter Present Code at the bottom of the side menu. Remember to enter them before they expire!

I have not unlocked one or more of the creature kill titles even though I have enough kills.

Only kills that are registered under the Raid mode creatures list accessible from the side menu are counted for these titles. Campaign mode kills do not count. (n.b. each creature subtype is capped at 999 kills.)

When are online event rankings updated?

Event rankings are updated once an hour, and are not calculated in real time. (The amount of time necessary to recalculate rankings depends on the number of participants.)

I can't find the "Transfer Items" button in my game item list.

The Transfer button will only appear after you have synched your data for the first time.

About Site Buddy battles

The Site Buddy Battle feature allows you to compare your online event rankings with those of your Site Buddies.

How to view Site Buddy Battles:

  1. Select "EVENTS > SITE BUDDY BATTLE" on the top page menu.
  2. Select the event you want to view
  3. The rankings of you and your Site Buddies are displayed for the selected event

*You must be logged in to view Site Buddy Battles
*Site Buddy Battles are available for Resident Evil Revelations online events

What are Rewards?

Rewards are items that can be sent to the game such as Weapons, Parts, Supplies, and Prize Tickets. 

How do I send items to the game?

Please make sure your accounts are linked and your data is synchronized first.

You should then be able to transfer Game Items to the game.

Please follow the steps below to send items to the game.

 

For PlayStation®4, Xbox One®

1. Click on the 'Transfer Items' icon on the top of the screen, or select 'Transfer Items' under the 'COLLECTIONS' menu.

2. Select the items you want to send to the game from the list of those available (up to 20 items can be sent at once).

3. Click on Send.

4. Launch the game to retrieve your items.

 

For other platforms

1. Click on the 'Transfer unlocked items to the game' button or select 'Game Items' under the 'My Collection' menu.

2. Select the items you want to send to the game from the list of those available (up to 20 items can be sent at once).

3. Click on Send.

4. Launch the game to retrieve your items.

*You can see a list of the items you have sent in the Sent Items Log.

*Identical Supplies are totaled and sent together. Any items received past the maximum amount you can hold will be discarded.

Item(s) I have sent to the game have not been received

Please make sure that you are playing with the account linked to Resident Evil.Net. Your gaming account is displayed near the RE Points total on your Overview on Resident Evil.Net.

(Please see the relevant FAQ section for details on how to view your Overview.)

 

<Via mobile site or smartphone app>

1. Log into Resident Evil.Net.

2. After login, select the Main Menu displayed at the top of the screen.

3. Select Overview from the displayed menu.

If your accounts match, please see the relevant FAQ section for sending items to the game.

What are Supplies?

Supplies are in-game items that can be sent to Partners for use in the Campaign. Sending Supplies will randomly award one of the following: Handgun rounds, Shotgun shells, Machinegun rounds, Rifle rounds, Magnum rounds, Grenade, Pulse grenade, Shock grenade, Decoy grenade, Herb. Supplies are a great way to stock up un items that are hard to come by in the game, and are essential when playing on higher difficulties.

How do I send Supplies?

Supplies can be sent by clicking on the 'Send Supplies' button displayed next to Partners in the Partner list, or on other users' Overviews. You can send Supplies to each player once a day.

 

For PlayStation®4, Xbox One®

The Supplies you have received can be viewed by selecting 'Supplies' from the 'Transfer Items' icon on the top of the page.

 

For other platforms

The Supplies you have received can be viewed by selecting 'Supplies' under 'My Collection' > 'Game Collection' from the menu.

What are the 'cases' awarded by online events?

Cases contain Weapons and Parts. The contents of the case are determined only when it has been retrieved in-game. The chances of receiving any given item depend on the rarity of the case.

What are titles?

Titles are awarded by meeting certain in-game requirements, and can be viewed and set from the Title Customization menu. Your title is displayed on your Profile, in the user search, and your Overview. Titles are not displayed in-game.

How do I unlock Weapons and Parts cases?

Weapons, parts and cases can be unlocked with RE Points.

 

For PlayStation®4, Xbox One®
You can obtain these items from 'ITEMS' > 'Game Items' at the top of the screen.

 

For other platforms

You can obtain these items from 'Main Menu' > 'Item Catalog' > 'Game Items.'

 

*Please see the relevant FAQ section for sending items to the game.
*These items can also be obtained as event rewards.